Measuring the effectiveness of integrated marketing communications campaigns
Sr No:
Page No:
29-33
Language:
English
Authors:
Heavens Ugochukwu Obasi Ph.D* , Emenike Ubani
Received:
2025-01-28
Accepted:
2025-02-09
Published Date:
2025-02-13
Abstract:
Integrated marketing communications (IMC) campaigns have become an essential
part of modern marketing strategies. However, measuring the effectiveness of IMC campaigns
remains a significant challenge for marketers. This study aims to examine the effectiveness of
IMC campaigns and develop a comprehensive framework for assessing their impact.
Qualitative data were collected and 40 in-depth interviews were conducted with senior
marketing executives to gather data. In addition, a content analysis of 30 IMC campaigns was
conducted to examine the use of different marketing channels and tactics.
The results of this study reveal that the effectiveness of IMC campaigns can be measured
using a combination of metrics, including sales growth, brand awareness, customer engagement,
and return on investment (ROI). The study also identifies key factors that influence the success
of IMC campaigns, including campaign objectives, target audience, marketing channels, and
budget allocation.
This study contributes to the existing literature on IMC by providing a comprehensive
framework for evaluating the effectiveness of IMC campaigns. The results of this study have
important implications for marketing professionals and organizations seeking to optimize their
IMC campaigns and maximize their ROI.
Keywords:
Integrated Marketing Communications, IMC, Campaign Effectiveness, Measurement, Evaluation, Marketing Metrics.