PRICING STRATEGIES AND PERFORMANCE OF TOURISTS’ SITES IN DELTA STATE, NIGERIA
Sr No:
Page No:
42-51
Language:
English
Authors:
Iseh, Gloria Ndidi*
Received:
2026-04-02
Accepted:
2026-05-07
Published Date:
2026-05-19
Abstract:
The study investigated the relationship between pricing strategies and performance of
selected tourists‟ sites in Delta State, Nigeria. Pricing strategies were the independent variables
while performance was the dependent variables. The dimensions of pricing strategy covered in
this study include discount, competitive and customer-based, whereas the dimensions of
performance were customer satisfaction, patronage, and positive band image. The hypotheses
formulated for the study were subjected to statistical test using Pearson Product Moment
Correlation Coefficient. This statistical technique was used to determine the strength of
association of independent and dependent variables. The findings are the following: Tourist
sites‟ competitive pricing strategy has significant relationship with customer satisfaction.
Tourists‟ sites‟ competitive pricing strategy significant has relationship with patronage. Tourists‟
sites pricing strategy significantly influence positive brand image. There is significant
relationship between customer-based pricing strategy of tourists‟ sites and customer satisfaction.
Based on the findings of the study it was concluded that pricing of products and services of
tourists‟ sites has become the cardinal attraction among tourists, and in some cases determines
whether or not a tourist will repurchase a particular tourists‟ site or not. Based on the findings
and Conclusion, it could be recommended that tourists‟ sites should always be flexible in price
decision and embrace the rule of elasticity of demand which has it that when more demand are
going for a product, price increases but when products are everywhere with few demands, they
reduce price of the product or service. In effect, the researcher advises tourists‟ sites to consider
using demand oriented (customer-based) pricing strategy for increasing repurchase. There should
be employee training programme at regular intervals to sharpen their skill for implementing
pricing strategies of their tourists‟ site and thereby be service-oriented to drive up positive brand
image.
Keywords:
Positive brand image, competitive pricing strategy, customer-based (demand oriented) pricing strategy, customer satisfaction, sales growth, tourism, tourists’ site, and sales volume..