The Role of Fintech in Providing ‘Islamic Personalized Banking Services’ Research on Bangladesh Perspective
Sr No:
Page No:
128-135
Language:
English
Authors:
Ashraf Shahriar*
Received:
2025-05-21
Accepted:
2025-06-07
Published Date:
2025-06-10
Abstract:
The intersection of financial technology (fintech) and Islamic banking is
transforming the financial services landscape in Bangladesh, especially with the rise of Islamic
personalized banking services. This research examines how fintech plays a role in providing
Shariah-compliant, customer-oriented banking solutions that cater to the varied needs of the
Muslim community in Bangladesh. With the swift rise of mobile banking, artificial intelligence
(AI), blockchain, and data analytics, Islamic financial institutions in Bangladesh are
progressively utilizing fintech innovations to enhance service personalization, boost financial
inclusion, and adhere to Islamic principles. By employing a mixed-methods approach that
includes stakeholder interviews, case studies, and analyses of fintech adoption trends, the study
uncovers the main drivers, challenges, and regulatory factors influencing the integration of
fintech into Islamic banking services. The results indicate that while fintech has transformative
potential for customizing Islamic financial products—such as profit-sharing investment
accounts, Zakat management, and halal wealth advisory—the integration also raises issues
concerning Shariah governance, cybersecurity, and digital literacy. The research concludes with
policy suggestions aimed at reinforcing the regulatory framework, encouraging innovation
within Shariah boundaries, and advancing ethical fintech development that aligns with Islamic
socio-economic goals. This study contributes to the ongoing conversation about digital Islamic
finance and provides valuable insights for policymakers, financial institutions, and technology
providers in Bangladesh.
Keywords:
Islamic, Wealth, Management, Financial, Shariah, Banking, Fintech, Personalized, Bangladesh.